Forthcoming Training Programmes

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Workshop on
Achieving Excellence in Supervisory Skills
Friday & Saturday, April 2 and 3, 2010
9.30 a.m. to 5.00 p.m.

 

Venue :
Torrent-AMA Management Centre,
Core-AMA Management House, AMA Complex,
Dr. Vikram Sarabhai Marg, Ahmedabad 380 015

 

Need for Better Supervisory Skills :

 

Intensive Global competitiveness and vast technological changes have brought large-scale changes in economic, social and workplace environment. In order to operate successfully at the grass-roots level, organizations need Supervisors with effective basic managerial skills besides technical competence, if they are expected to achieve the best possible.

 

Who Should Attend :

 

This program will immensely benefit all those who are presently performing supervisory roles and responsibilities or are aspiring to be effective supervisors and frontline managers.

 

Course Contents and Coverage :

 

The following topics are proposed to be covered during the program:

 

I. UNDERSTANDING SELF AND OTHERS

 

• Knowing and Understanding Self and Others
• Identifying and Valuing Individual Perceptions
• Building a Positive Approach and Attitude
• Ego States of Human Behaviour and Judicious Use of day-to-day Transactions

 

II. COMMUNICATION SKILLS: BACKBONE OF SUPERVISORS

 

• Improving Interpersonal Communication Effectiveness
• Role of Supervisor in Organizational Communication
• Performance Feedback and Employee Counseling Skills
• Making Optimal Use of Assertiveness Skills

 

III. PEOPLE MANAGEMENT SKILLS

 

• Supervisor as Developer, Facilitator, Mentor and Coach
• Improving and Building Positive Relationship with Workers
• Understanding Group Dynamics and Group Processes
• Aligning Individual Goals with Organizational Objectives

 

IV. CREATING AND IMPROVING COLLABORATION & TEAMWORK

 

• Creating Avenues of Collaboration and Team Work
• Identifying and Removing Barriers to Team-working
• Resolving/Managing Inter-personal Conflicts and Differences

 

V. GRASS-ROOTS LEADERSHIP SKILLS

 

• Shop-floor Leadership and its Contributions to Performance
• Understanding and Use of Sources of Influencing Power
• Leading People To Achieve Their Performance Potential
• Supervisor’s Role in Balancing Tasks, Targets and Relationship
• Merits and Use of Delegating Skills

 

VI. EMPLOYEE MOTIVATION AND MORALE

 

• Why Do People Work and for Whom
• Understanding Goals, Objectives and Targets
• Developing Employee Motivation and Commitment

 

VII. ORGANISATIONAL SKILLS

 

• Inculcating Good Housekeeping Habits Among Employees (5S)
• Dealing with Employees’ Emotional Problems and Job Stresses

 

 

Faculty:

 

Mr. Himanshu Buch, Leading Trainer in Motivation and Zen philosophy. Mr. Buch has had over 2 decades of Sales experience in multinational companies working in India and abroad prior to becoming a consultant.

 

Fee :

 

Rs.2000/- per participant. (Concession for members 10%, patron members 20%). Fee includes course fee, cost of reading material, lunch and refreshment. The cheque may please be drawn in the name of ‘Ahmedabad Management Association.’

Registration :
Please send your registration along with participation fee to:

Executive Director,
Ahmedabad Management Association,
ATIRA Campus,
Ahmedabad 380 015.
Ph: 26308601-6 Fax: 26305692
E-mail: amaahd@gmail.com

 

For Registration Forms Click Here (Email it or Fax it with Your Information)