Digital Transformation of International Business: Processes, Tools & Automation

SUMMARY
International business involves multiple activities across sales, marketing, documentation, finance, logistics, customer communication, and operations. Manual processes can lead to delays, duplication, errors, and missed opportunities. Digital transformation and workflow automation can help exporters create more efficient, transparent, and scalable business processes. This session introduces practical digital tools and automation approaches that businesses can adopt without requiring large technology investments.

CONTENTS

• Understanding Digital Transformation in International Business
• Digital Tools for International Sales, CRM & Buyer Management
• Automating Enquiries, Follow-ups, Quotations & Customer Communication
• Automation Examples & Implementation Roadmap
• Q&A Session

FOR WHOM
Entrepreneurs, Exporters, MSMEs, Start-up Founders, Export Managers, Business Development Professionals, Operations Professionals, International Business Students

Programme Date: September 24, 2026

Time: 10.00 AM to 1.00 PM

Fees (Incl. 18% GST): INR 500
(Lunch included)

Faculty: Ms. Nehal Tanna is Founder & Director at Tanimex International, International Business Expert & Consultant, PGDM and Alumni of World Trade Institute (Mumbai)